Shipping policy
Shipping Policy
Effective Date: 24.07.2026
At Forbidden Bindings, we aim to process and dispatch all orders as quickly and efficiently as possible. This Shipping Policy explains our delivery process, timeframes, and responsibilities.
1. Shipping Locations
We currently ship within the United Kingdom only.
We are unable to accept or fulfil international orders at this time.
2. Order Processing and Dispatch
Orders are processed once payment has been successfully received.
We aim to dispatch all orders within 3 working days of payment confirmation.
During busy periods, promotional events, new releases, or seasonal periods, dispatch times may take slightly longer. If there are any significant delays, we will communicate this with customers as soon as possible.
3. Delivery Method and Tracking
All orders from Forbidden Bindings are sent using tracked delivery services.
Once your order has been dispatched, you will receive confirmation and tracking information where available.
Please note that tracking updates are provided by the courier and may take some time to appear after dispatch.
4. Delivery Times
Delivery times vary depending on the courier, destination, seasonal demand, and circumstances outside of our control.
Forbidden Bindings provides estimated delivery timeframes only and cannot guarantee exact delivery dates.
We are not responsible for delays caused by:
-
Courier services.
-
Weather conditions.
-
Strikes or service interruptions.
-
Incorrect delivery information provided by the customer.
-
Events outside of our reasonable control.
5. Packaging
All orders are packaged securely and discreetly.
Adult products are shipped in plain, discreet packaging with no external indication of the contents.
We take care to ensure all items are protected during transit.
6. Incorrect Delivery Information
Customers are responsible for ensuring all delivery details provided during checkout are accurate.
Forbidden Bindings cannot accept responsibility for delays, failed deliveries, or additional postage costs resulting from incorrect or incomplete delivery information supplied by the customer.
If an order is returned to us due to an incorrect address, additional delivery charges may apply before the order can be resent.
7. Lost or Damaged Deliveries
If your order has not arrived within a reasonable timeframe or appears to have been lost or damaged during transit, please contact us at:
Email: forbiddenbindings@gmail.com
We will work with the courier to investigate the issue and provide assistance where possible.
Please contact us as soon as possible if there is an issue with your delivery.
8. Changes to This Shipping Policy
We may update this Shipping Policy from time to time. Any changes will be published on this page with the updated effective date.